John Smith’s Summary
I have earned a consistent track record of success in the transportation industry by identifying and capitalizing on revenue opportunities through strategic business development and procurement of key talent. Through the development of strategic business plans and process improvements I have been instrumental in turning around underperforming markets for enhanced sales. Recruiting key talent My reputation among customers is due to my knowledge, integrity and personal service. My strength lies in my participatory management style. I enjoy collaborating with like-minded individuals and helping others to reach their goals.
John Smith’s Specialties
Process Improvement, Staffing & Recruitment, Transportation Operations, Logistics, Revenue Enhancement, Account Management, Vendor Relations, Business Development, Inter-Departmental Communication, Team Recruitment & Retention, DOT Regulations, Conflict Resolution, Program Development & Implementation, Sales Management, Customer Relations
John Smith’s Selected Accomplishments
I created a strategic business plan and launched a new start-up operation which required close collaboration with the New Jersey DOT, legal department and brokers to secure authority and insurance requirements. I prospected and hired the drivers, purchased equipment, secured vendors and managed all business operations to grow the company into a profitable organization.
I was successful in growing sales $4M through the development of a strategic marketing plan that addressed target customers, sales methodologies, and assessment of the competition. Using this information I Initiated a telemarketing campaign with strong follow through to successfully generate this new business.
Implementing process improvements is one of my specialties. I restructured operating procedures by redesigning recruitment strategies, customer relations and cross training sessions that resulted in a highly skilled sales force focused on common corporate objectives all of which directly led to increased sales and improved customer service.
I achieved 108% of the budget within six months (compared to 86% under previous management in prior six months) in addition to bringing outstanding collections to under 30 days by improving in-house and client communication, speeding up response times, and providing better overall customer service.
I have built a reputation for turning around underperforming companies through careful assessment of business operations, sales data, and previous marketing efforts. Through this assessment I was able to initiate new policies, procedures and sales goals turning the sales force into the top producer in the company.
John Smith’s Professional History
Volunteer, 2008 – Present
Professional Services Group/ NJ Dept of Labor
In this volunteer position I network with companies to find open position and match qualified candidates with potential opportunities.
Transporation Manager, 2006 – 2008
Brickforce Staffing (Bestways Services)
I was hired to develop a business plan and launch a new van operation with responsibilities including securing necessary authority, vendors, equipment and drivers while overseeing all daily operations.
General Manager, 2004 – 2006
In this position I directed all daily business operations and sales with full P/L responsibility. I developed and initiated aggressive recruitment programs, progressive cross training for employee development, coaching and mentoring initiatives that resulted in impressive revenue production.
Principal/Consultant, 2001 – 2004
I consulted with clients to determine the most efficient and cost effective means of transporting their products and negotiated the most advantageous contracts and rates utilizing well established, long-standing industry contacts.
National Accounts Manager, 1997 – 2001
Great Coastal Express
As the national account manager I was able to increase market share and revenue by securing quality regional and national accounts. I improved the New England territory 54% in one year by definig a plan, taking into account prospective customers, sales methodologies and the competition.
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by Megan Koehler